Ocean Import Agent

Job Description

Scope of Position: Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties And Responsibilities

• Operations/Industry Knowledge: Customer Service, Vendor Relations, Procedure and Productivity Standards Adherence, Accounting, Accurate and Timely Billing, Self Development
• Understand department process flow, looking for best practices to improve operational efficiency and productivity
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary

Qualifications

• Bachelor's degree preferred
• 6 months experience in Ocean Import
• Effective interpersonal skills
• Good computer skills (Excel, Word, PowerPoint)
• Attention to Detail
• Fluent in English

Reporting Structure

• Ocean Import Lead Agent, Supervisor and Manager

Additional Information

• Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time, Health Plan: Medical, Life Insurance, Employee Stock Purchase Plan, Training and Personnel Development Program, Growth opportunities within the company, Employee Referral Program, Bonus Salary Range - $48,000 - $55,000