Ocean Export Agent
Expeditors · Elkridge, MD · 2 days ago
On-siteSupply Chain$23–$25/hrFull-time
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.
Major Duties And Responsibilities
- Ensure smooth and timely freight process flow
- Avoid delays and errors in data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Meet compliance at all times to regulations internal and external in accordance with government regulations
- Understand department process flow, and look for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Oversee overseas communications, timely responses to emails and requests (internal and external)
- Escalate problems to Management when necessary
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Understanding of ocean documentation process a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word)
- Hazardous Materials certification (preferred)
- Fluent in English