Memory Care Coordinator

Position Summary

Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.

Responsibilities

• Directs and evaluates total programming and memory care within the context and according to the guidelines set forth by the Ciel Senor Living memory care program, Encore.
• Helps staff understand that emotional and social displays of care positively affect the residents.
• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Directly supervises all associates that work with residents in the Memory Care program with final authority resting with the Health and Wellness Director.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Interviews, hires, and trains associates in conjunction with the Health and Wellness Director; plans, assigns, and directs work; evaluates performance in coordination with the Health and Wellness Director; rewards and disciplines associates; addresses complaints and resolves problems.
• Maintains outreach and education efforts throughout the community to promote the marketing effort. Provides marketing support within the community by participating in tours, discussions with potential residents and their families, and possible referral source visits, if deemed necessary.
• Conducts mini-mental or other assessments as required or has it conducted through an outside source, in coordination with the Sales Director and the Health and Wellness Director.
• Plays a role in the development and/or refinement of the dementia policies and procedures.
• Communicates with other department heads and staff to gain necessary participation in activities as necessary.
• Facilitates, co-facilitates, or arranges monthly Alzheimer’s support group for families and outside community.
• Creates positive associate relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
• Observes and demonstrates appropriate caregiving, programming, and interaction skills with the direct care staff.
• Provides appropriate guidance for associates by planning work schedules, assigning work duties while on shift and directing the work daily.
• Assures responsibilities for Daily Program assignments are clearly delineated.
• Lead in-depth Alzheimer’s/dementia care staff training for new staff; provide training as needed and provide in-services as needed to keep staff abreast of current practices, if deemed appropriate.
• Documents all training as required.
• Maintains a high level of daily communication with staff and key personnel.
• Stays educated on Alzheimer’s related topics (books, videos, conferences, etc).
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).

Requirements

• Education: Bachelor’s Degree from a four-year college or university
• One to three years related experience and/or training in working a assisted living, memory care or long term care community.
• Licenses: Assisted Living Activities certification, if required by State.
• Must be in possession of, or have the ability to obtain, a valid state driver’s license.