Medicare Sales Agent - Hybrid in Minnetonka, MN

About the role

UnitedHealthcare is seeking to grow its team in Minnetonka, MN with multiple Medicare Sales Agent openings. This inbound call role offers a competitive base salary and bonuses based on sales performance. The role involves consulting customers on their insurance needs, matching coverages, products, and benefits, and obtaining necessary state insurance licenses during training.

Responsibilities

• Answer incoming phone calls from prospective members, identifying assistance and information needs to convert callers to qualified leads and sales.
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members.
• Demonstrate knowledge of the product portfolio to address member needs, explain product differences, and assist with product selection.
• Absorb and complete enrollment applications over the phone, ensuring compliance with product requirements and enrollment guidelines.
• Meet performance, attendance, and consumer experience goals established for the position.
• Meet and maintain requirements for agent licensure, appointments, and annual product certification.

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience within 30 days of starting the role to obtain all appropriate state insurance licenses (which may be completed during training).
• Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed.
• Live in a commutable distance to the Minnetonka, MN office.

Qualifications

• High School Diploma/GED or 4+ years of customer service/sales experience within 30 days of starting the role to obtain all appropriate state insurance licenses (which may be completed during training).
• Ability to work regular shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed.
• Live in a commutable distance to the Minnetonka, MN office.

Benefits

• Total compensation determined by ability to sell and deliver a great customer experience, including base pay and monthly sales incentive.
• Sign-on bonus of up to $3,000 for external candidates.
• 15 days of accrued Paid Time Off during the first year of employment plus 8 Paid Holidays.
• Medical, dental, vision, life, and AD&D insurance, short-term and long-term disability coverage.
• 401(k) savings plan, employee stock purchase plan.
• Employee discounts, assistance program, referral bonus program, voluntary benefits.

Pay

The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.