Health Insurance Sales Agent

About the role

UnitedHealthcare is expanding its team in Minnetonka, MN with multiple Medicare Sales Agent openings. This inbound call role offers a competitive base salary, bonuses based on sales performance, and a flexible hybrid-remote work model.

Responsibilities

• Answer incoming calls from prospective members, identify assistance needs, and convert callers to qualified leads and sales
• Navigate multiple computer systems to document member information while engaging with customers
• Demonstrate knowledge of the product portfolio to assist members in selecting appropriate products
• Absorb and complete enrollment applications over the phone, adhering to product requirements and guidelines
• Meet performance, attendance, and consumer experience goals
• Obtain necessary state insurance licenses during training

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days of starting, must obtain all appropriate state insurance licenses (training will cover this)
• Flexible to work regular shifts, including weekends and evenings
• Live within commutable distance to the Minnetonka, MN office

Qualifications

• High School Diploma/GED
• 4+ years of customer service/sales experience
• Within 30 days of starting, must obtain all appropriate state insurance licenses (training will cover this)
• Flexible to work regular shifts, including weekends and evenings
• Live within commutable distance to the Minnetonka, MN office

Skills

• Knowledge of product portfolio
• Computer skills, including familiarity with Windows PC applications
• Ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase and 401k contribution
• Employee Stock Purchase Plan
• Health Spending Account or Health Saving account
• Dental, Vision, Life& AD&D Insurance
• Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment

Pay

The hourly pay for this role ranges from $16.00 to $24.04 per hour based on full-time employment. Bonuses are also based on sales performance. The sign-on bonus for external candidates is up to $3,000.

Schedule

This is a full-time position with flexibility based on the seasonality of the business. The work schedule includes operating hours of Monday - Friday 7:00am - 7:00pm local time, with rotational weekend work (Saturdays/Sundays).

Benefits

• 15 days of accrued Paid Time Off during the first year of employment plus 8 Paid Holidays
• Medical Plan options
• Dental, Vision, Life& AD&D Insurance
• Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)