Health Insurance Sales Agent

About the role

The role is part of the sales team at UnitedHealthcare, focusing on inbound calls to assist customers with their insurance needs. The position offers a competitive base salary, bonuses based on sales performance, and a supportive training program.

Responsibilities

• Answer incoming calls and convert callers to qualified leads and sales
• Navigate multiple computer systems to document member information
• Address customer needs, explain product differences, and assist in product selection
• Absorb and apply knowledge of the product portfolio
• Complete enrollment applications over the phone
• Meet performance goals in areas of performance, attendance, and consumer experience
• Maintain and obtain necessary state insurance licenses

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including training period, with flexibility to adjust schedule and work overtime/weekends
• Livest within commutable distance to the De Pere, WI office

Qualifications

• High School Diploma/GED
• 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including training period, with flexibility to adjust schedule and work overtime/weekends
• Livest within commutable distance to the De Pere, WI office

Skills

• Knowledge of computer and Windows PC applications
• Ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Benefits

• Medical Plan options
• Health Spending Account or Health Saving account
• Dental, Vision, Life& AD&D Insurance
• Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay

Hourly pay range: $16.00 to $24.04 per hour based on full-time employment. Bonuses are based on sales performance.

Schedule

Full-time position with flexibility desired based on the seasonality of our business. Operating hours: Monday - Friday 7:00AM - 9:30PM local time; your shift will be provided during training with rotational weekend work (Saturdays/Sundays).

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401(k) contribution

Sign-On Bonus

Up to $2,000 for unlicensed external/internal applicants and up to $3,000 for licensed external/internal applicants.

Location

De Pere, WI