Health Insurance Sales Agent

About the role

UHC is seeking dedicated sales professionals to be part of our team! Up to $3,000 SIGN ON BONUS FOR EXTERNAL & INTERNAL APPLICANTS. Guaranteed base pay + monthly sales incentive earning potential.

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At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable.

Compensation & Benefits

• Total compensation determined by ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
• Sign-On Bonus up to $3,000 for licensed external/internal applicants
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Required Qualifications

• High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Must live within a commutable distance to our Miami, FL office
• Ability to read, write, and speak fluently in English and our target language: Spanish

Preferred Qualifications

• Previous sales experience
• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Work Schedule

• Operating hours: Monday - Friday 7:00am - 7:30pm local time
• Your shift will be provided during training with rotational weekend work (includes Saturdays/Sundays)
• Full-time position with flexibility desired based on the seasonality of our business
• Work Location: Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week
• Site location: 1000 NW 57th Court, Miami, FL

Primary Responsibilities

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal of converting caller to a qualified lead and sale
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Show knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Aid in completing the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Meet the goals established for the position in the areas of performance, attendance, and consumer experience
• Meet and maintain requirements for agent licensure, appointments, and annual product certification