Health Insurance Sales Agent

About the role

UnitedHealthcare is expanding its team in Minnetonka, MN, seeking multiple Medicare Sales Agent openings. The role involves inbound calls to assist customers with their insurance needs, matching appropriate coverages, products, and benefits. The position offers a competitive base salary and bonuses based on performance.

Responsibilities

• Answer incoming calls and convert callers to qualified leads and sales
• Navigate multiple computer systems to document member information
• Demonstrate knowledge of the product portfolio and assist with product selection
• Absorb and complete enrollment applications over the phone
• Meet performance goals in areas of performance, attendance, and consumer experience
• Maintain requirements for agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED or 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live within commutable distance to the Minnetonka, MN office

Qualifications

• High School Diploma/GED
• 4+ years of customer service/sales experience
• Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regular shifts, including the training period, with flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Live within commutable distance to the Minnetonka, MN office

Skills

Knowledge of computer systems, familiarity with Windows PC applications, and ability to learn new applications are preferred. Flexibility to adapt to different communication styles is also important.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage
• 401(k) savings plan and employee stock purchase plan
• Employee discounts, assistance program, referral bonus program, and voluntary benefits
• Flexible work schedule with the option to work from home up to 3 business days per week

Pay

Hourly pay ranges from $16.00 to $24.04 per hour, with the possibility of bonuses based on sales performance. The sign-on bonus for external candidates is up to $3,000.

Schedule

The role operates Monday - Friday from 7:00am - 7:00pm local time, with rotational weekend work (Saturdays/Sundays). Full-time position with flexibility based on seasonality.

Location

Minnetonka, MN. Telecommuters must adhere to UnitedHealth Group's Telecommuter Policy.