Health Insurance Sales Agent

About the role

The role involves answering incoming calls from prospective members, providing assistance and information, navigating multiple computer systems, and selling insurance products. Full-time position with flexible working hours.

Responsibilities

• Identify and address customer needs to convert callers into qualified leads and sales
• Navigate multiple computer systems to document member information
• Address customer needs, explain product differences, and assist in product selection
• Complete enrollment applications over the phone
• Meet performance, attendance, and consumer experience goals
• Obtain and maintain necessary state insurance licenses
• Complete annual product certification

Requirements

• High School Diploma/GED or equivalent
• 4+ years of customer service/sales experience
• Within 30 days of starting, obtain all appropriate state insurance licenses (can be completed during training)
• Flexible to work regular shifts, including weekends and evenings
• Livable within a commutable distance to the office

Qualifications

• High School Diploma/GED (or higher)
• 4+ years of customer service/sales experience
• Within 30 days of starting, obtain all appropriate state insurance licenses (may be completed during training)
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Livable within a commutable distance to the office

Skills

Knowledge of computer and Windows PC applications, familiarity with insurance products, and strong communication skills are preferred.

Benefits

• Comprehensive benefits package including medical, dental, vision, life, AD&D insurance, short-term and long-term disability coverage, and a 401(k) savings plan
• Employee discounts, employee assistance program, and referral bonus program
• Equity stock purchase and voluntary benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Fun and competitive work environment

Pay and Schedule

Hourly pay range: $16.00 to $24.04 per hour
Full-time position with flexible working hours

Benefits

• Accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Health Spending Account or Health Saving account
• Short-term and Long-term Disability coverage
• Equity stock purchase and 401(k) contribution

Benefits

• Employee Assistance Program
• Employee Referral Bonus Program

Benefits

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Benefits

• Fun and competitive work environment

Benefits

• Enterprise priority to mitigate impact on the environment and enable equitable care

Benefits

• Equal Employment Opportunity employer

Benefits

• Drug-free workplace policy