Medical Assistant (Patient Care Specialist II)
About the role
A Patient Care Specialist 2 (PCS2) contributes to AHF by embodying our commitment to excellence in patient care and operational efficiency. Through cross-functionality, PCS2s play a pivotal role in ensuring that our healthcare center operates seamlessly and that our patients receive the best client experience and the highest standard of care. A PCS2 enhances the reputation of AHF by demonstrating adaptability and a versatile skill set to transition between clinical, administrative, and front office roles, fostering trust and loyalty among patients.
You will be a passionate advocate for our top initiatives, ensuring that the AHF Core Values and Mission stay top of mind in all your work. AHF operates in a dynamic environment, requiring nimble adaptation to provide the best experience for our clients and workplace for our employees. The organization has a collaborative structure where staff are accountable to multiple leaders.
Watch this quick video to learn more: Patient Care Specialist 2: Day in the Life!
Responsibilities
- Perform medical assistant clinical functions, including phlebotomy.
- Handle administrative duties such as front office tasks, processing patient referrals, and verifying insurance coverage.
- Actively participate in cross-functional rotations to develop skills across multiple healthcare center functions.
- Collaborate with other AHF employees and departments to reinforce AHF's reputation as a trusted healthcare provider.
- Promote adaptability and seamless transitions between roles to meet patient needs and enhance AHF’s reputation.
Requirements
- Medical Assistant (MA) Diploma and Basic Life Support (BLS) certification are required.
- National Certification is preferred.