Medical Assistant/Clinical Service Specialist, Full-Time - Princeton, NJ

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our Princeton, NJ location. In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center.

Responsibilities

• Welcomes patients, updates patient charts, and communicates pertinent patient data to providers and nurses.
• Supports administrative and front-end tasks such as greeting patients, scheduling, managing phone calls, and processing payments.
• Oversees and ensures efficient turnover of exam rooms, assists providers in the exam room, collects and prepares lab specimens, and obtains prior authorizations.
• Manages supplies, disinfects and stocks exam rooms, and trims patient records.
• Communicates schedule changes, manages incoming mail and deliveries, and assists with rescheduling patients.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• One year of experience working within a clinical environment, required.
• One year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients, and physicians.
• Computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Benefits

• Medical, Dental, Vision
• HSA with Employer Contribution
• Touchcare - Insurance Concierge Service
• 401K with Match up to 4%
• Paid Time Off (PTO): Accrual 3+ weeks, PTO Buy-back, PTO Rollover, and PTO Donation Program
• Wellness Reimbursement Program - $360 Annually
• Employee Referral Bonus - Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)

Pay

Pay Range: $20.00 - $25.00
Bonus Plan Target: 5% Annually (Based on performance)

Schedule

Full-time
Wednesday - Saturday | 8:00am - 6:00pm
Non-Exempt

Contact

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.