Medical Assistant/Clinical Service Specialist - Full Time - Charlottesville, VA

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team in Charlottesville, VA. The ideal candidate will play a crucial role within the infusion center as part of a collaborative medical team.

Responsibilities

• Welcomes patients, updates patient charts, and communicates pertinent patient data to providers and nurses.
• Supports administrative tasks such as scheduling, managing phone calls, and processing payments.
• Oversees and ensures efficient turnover of exam rooms.
• Aids providers in the exam room as needed.
• Collects, prepares, and submits ordered patient lab specimens as directed.
• Triage patient phone calls and messages and documents them appropriately.
• Orders and manages supplies under the direction of the manager.
• Disinfects and stocks the exam rooms.
• Demonstrates effective communication skills and reports patient issues as needed.
• Follows company policies and CDC guidelines for infection control.

Qualifications

• High school graduate or equivalent.
• Medical Assistant Certification preferred.
• CPR/BLS certification required prior to start date.
• One year of experience working within a clinical environment.
• One year in an administrative, patient-facing, or customer service role.
• Phlebotomy and lab processing skills preferred.

Skills

• Self-motivated with the ability to work independently.
• Outstanding communication and interpersonal skills.
• Computer skills for electronic recordkeeping.
• Effective reading and interpreting documents.