MEDICAL ADMINISTRATIVE ASSISTANT

Position Summary

The Medical Administrative Assistant plays a vital role in creating a positive patient experience by providing exceptional administrative and clerical support to physicians, patients, and the clinical team. This position ensures the efficient day-to-day operation of the practice while delivering professional, compassionate customer service.

Key Responsibilities

• Provide exceptional front-office support by greeting patients and visitors, answering and directing phone calls, and delivering outstanding customer service.
• Cook up daily administrative operations, including scheduling appointments, maintaining provider calendars, and supporting meetings and office workflows.
• Collaborate with physicians and staff to ensure efficient practice operations while maintaining accurate records and assisting with general administrative functions.

Qualifications

• A high school diploma or GED is required.
• Minimum of 3-5 years of administrative experience, preferably in a healthcare or medical office setting.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and electronic medical record (EMR) systems is preferred.

Additional Information

Who We Are: LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

What We Offer: Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients. Growth: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification. Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license. Benefits: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.

Why LifeBridge Health? With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital. Our organization thrives on a culture of CARE BRAVELY—where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.