Marketing Director Programs & Operations

What You’ll Do

• Strategic Leadership & Planning: Set the vision and roadmap for the Marketing Programs & Ops team—aligning marketing campaigns, brand initiatives and commercial launch readiness across disease areas.
• Team Leadership & Development: Build, mentor and manage a high-performing team (e.g., program managers, analysts, operations specialists), creating a culture of accountability, innovation and collaboration.
• Process & Operational Excellence: Design and implement scalable processes, governance mechanisms (incl. promotional review committee, vendor contracting, budget tracking) and tools (e.g., promo systems, analytics dashboards) to ensure operational rigor.
• Cross-Functional Collaboration: Partner closely with Brand, Commercial, Medical, Legal/Compliance, Field Sales, and external agencies/vendors to ensure flawless launch and campaign execution.
• Performance Analytics & Insights: Own the metrics—program ROI, adoption, field engagement—developing actionable insights that continuously improve marketing effectiveness.
• Vendor & Budget Oversight: Manage the vendor ecosystem (media agencies, creative, field services), negotiate contracts, optimize spend, and ensure fiscal discipline and transparency.
• Hands-On Execution When Required: While your focus is strategic and operational leadership, you will also dive in—reviewing copy, coordinating materials development, triaging field requests, managing partner vendors—when the business requires agility.

Where You'll Work

This is a hybrid role and requires in-office collaboration 2-3x per week in our San Francisco and Palo Alto Office.

Who You Are

• Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.
• Significant (10+ years) marketing operations or program management experience in pharmaceutical / biotech or high-complexity commercial environment, with at least 5 years in a leadership role.
• Proven track record of building and scaling teams that deliver high-impact commercial marketing programs, campaigns and launches.
• Strong business acumen—able to connect market realities, brand strategy and operational execution into a coherent operating model.
• Exceptional organizational skills and operational mindset—can juggle strategy, process design and day-to-day execution.
• Excellent communication—able to influence at the executive level, partner across functions and articulate vision clearly inside and outside the team.
• Analytical thinker with demonstrated experience in tracking performance, applying insights and driving optimization.
• Comfortable working at pace, handling ambiguity and stepping in to support execution when required.

Pay

$235,000 - $275,000 USD

Benefits

• Financial & Rewards: Market-leading compensation, 401(k) with employer match, Employee Stock Purchase Program (ESPP), pre-tax commuter benefits (transit and parking), referral bonus for hired candidates, subsidized lunch and parking on in-office days.
• Health & Well-Being: 100% employer-paid medical, dental, and vision premiums for you and your dependents, Health Savings Account (HSA) with annual employer contributions, Flexible Spending Accounts (FSA), fertility & family-forming benefits, expanded mental health support (therapy and coaching resources), hybrid work model with flexibility, flexible, “take-what-you-need” paid time off and company-paid holidays, comprehensive paid medical and parental leave to care for yourself and your family.
• Skill Development & Career Paths: People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility, we provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching.