Manager-Outcome - Jefferson Elkins Park

Nationally ranked, Jefferson is reimagining health care and higher education to create unparalleled value in the greater Philadelphia region, Lehigh Valley, Northeastern Pennsylvania, and southern New Jersey.

About the role

Manages daily operations of the program, ensures program compliance with applicable regulatory agencies, utilizes resources to plan and predict rehabilitation patient outcomes and quality indicators, supports teamwork and interdisciplinary care, coordinates and leads programmatic meetings, and reviews and shares outcomes with the team.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Responsible for local efforts to achieve desired outcomes in the building and alongside staff.
• Implements programmatic operational and business initiatives per program director.
• Participates in Daily Admissions call and Daily Safety Huddle.
• Manages daily operations of the program, supporting the team in facilitating discharges, lightening rounds, team conferences, and family meetings where needed.
• Under the direction of the Program Director, responsible for local outcomes such as discharge to community, safety, and patient experience; presents at ROQUE and supports team members in understanding and presenting data.
• Manages Utilization Review to ensure appropriate length of stay while maintaining high-quality care for patients.
• Continuously monitors program compliance for TJC, CARF, CMS, and other applicable regulations.
• Conducts tours for families and caregivers of potential patients.
• Provides onsite support to program staff.
• Fosters team relationships, teamwork, and interdisciplinary care.
• May be responsible for hiring and support of key positions.
• Plans and oversees community activities in collaboration with the Program Director, including advocacy groups, education, and marketing.
• Participates in enterprise initiatives such as the Enterprise Falls Committee.
• Provides support to the Program Director as needed.
• Establishes mutually beneficial relationships with program counterparts at other sites.
• Coordinates and leads onsite programmatic meetings alongside the Program Director, ensuring systematic communication with program team members.
• Other duties as assigned.

Requirements

• Bachelor’s Degree.
• 5 years in a leadership position in the post-acute sector overseeing patient care programs.
• Working knowledge of EMR with a minimum of 5+ years in area of specialty.

Qualifications

• Master’s Degree (preferred).
• MBA or MHA (preferred).
• Proficient in Microsoft Office, Word, PowerPoint, and Excel.

Physical Demands

• Lift and carry 25 lbs.
• Frequent sitting and standing.
• Frequent keyboard use.
• May be required to perform activities specific to the role, including kneeling, bending, squatting, and performing CPR.

Schedule

Workday Day shift.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including:

• Medical (including prescription), supplemental insurance, dental, and vision coverage.
• Life and AD&D insurance.
• Short- and long-term disability.
• Flexible spending accounts.
• Retirement plans.
• Tuition assistance and discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service.
• Voluntary benefits, providing access to group rates on insurance and discounts.

All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.