Outcome Team Manager

About the role

Under general supervision, this role provides oversight and support to Friends of Oakland Animal Services (FOAS) employees who work at Oakland Animal Services (OAS), including team members supporting Adoption, Foster, Playgroups, Small Animals, Transfer, Community Outreach, and other lifesaving programs. The Outcome Team Manager focuses on three primary areas: supervising and supporting FOAS staff at OAS; serving as a liaison between the OAS team and FOAS administration; and guiding the growth and strengthening of lifesaving programs to help people keep their pets and save shelter animals.

Responsibilities

• Provide direct supervision and support to FOAS employees working at OAS.
• Act as a liaison between OAS staff and the FOAS administrative team.
• Lead and mentor staff to improve program outcomes and team performance.
• Collaborate with internal and external partners to expand lifesaving initiatives.
• Support community engagement efforts to increase pet retention and animal adoptions.

Qualifications

• Passion for working in under-resourced municipal shelters.
• Familiarity with model programs for engaging the community to support animal lifesaving.
• Excellent emotional intelligence and experience managing and building successful teams.
• Highly organized, collaborative, and able to thrive in a fast-paced environment.

Benefits

• Health benefits
• 401k retirement plan
• Thirteen select paid holidays
• Accrued vacation and sick time based on hours worked

Pay

$75,000 to $85,000 annually, depending on experience.