Manager of Donor Experience and Growth

Key Areas Of Responsibility

• Ignite Transformative Engagement: Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.
• Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.
• Provide Engaging Donation Opportunities: Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause. Harness the power of donor communities to increase giving to amplify their impact in our community.
• Communicate With Purpose: As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support. Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.
• Measure The Ripple Effect: Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving. Track KPIs that go beyond financial support when you measure the effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.

Minimum Qualifications

• Bachelor's degree in a related field.
• Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.
• Proficient in MS products (PowerPoint, Word, Outlook, and Excel).
• Familiarity with CRM software; Salesforce experience is a plus.
• Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.
• Willingness to drive to events and meetings within the regional area, including some evenings and weekends.

Core Competencies

• Accountability
• Organizational Commitment
• Interpersonal skills
• Time/Project Management
• Integration
• Communication/Interpersonal Skills
• Strategic Planning

Salary and Benefits

Salary starting mid 50's, plus competitive benefits package.

Application Information

Applicants should apply by Monday, February 19, 2024, via the link below: https://jobapply.page.link/5QGUA

About the Organization

United Way of Greater Cincinnati (UWGC) is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion.