MANAGER, DONOR EXPERIENCE
Who We Are and What We Believe
Founded in 1997, Bottom Line is a nonprofit organization dedicated to supporting degree-seeking students from underprivileged backgrounds. We provide personalized support to help these students access and succeed in higher education. Currently, we serve over 7,000 students through our programs in Massachusetts, New York City, Chicago, Ohio, Detroit, and soon, Houston. Our goal is to create a ripple effect that uplifts individuals, families, and communities by empowering students to achieve their educational goals.
What You Will Do
Manage and execute a cohesive, high-quality donor experience within the region, ensuring accurate tracking and management of donor relationships in Salesforce.
Partner with the Executive Director to design and deliver donor engagement aligned with the ED's vision and regional fundraising priorities.
Lead execution across events, communications, and programmatic opportunities, ensuring donors have meaningful, consistent ways to connect with Bottom Line's mission and impact.
Support the execution and tracking of donor relationships, prepare donor materials, and manage engagement cadence in Salesforce.
Collaborate with program teams to ensure student involvement in donor experiences is well-prepared, meaningful, and aligned with program priorities.