Manager of Donor Event Experiences

Essential Responsibilities

• Coordinate donor and partner experiences across institutional teams including Events, Guest Services, Hospitality, Security, Creative Services, Technology, and other departments
• Manage project timelines, planning activities, and workflow processes to support successful execution
• Manage engagement-related budgets and resources to support donor and partner experiences while ensuring activities remain within approved budget parameters
• Prepare and coordinate donor profiles, biographies, briefing documents, timelines, and leadership materials to support donor meetings and engagement activities
• Partner with Corporate Partnerships to coordinate sponsor activations, partner events, and customized experiences aligned with partnership agreements and organizational objectives
• Support relationship-building efforts for prospective and existing sponsors and partners
• Ensure partner experiences and sponsorship commitments are delivered effectively and consistently
• Utilize donor and engagement systems including CRM databases, RSVP tracking tools, Microsoft Teams, Zoom, and related technology platforms to support planning, communications, and reporting activities
• Track donor participation, stewardship fulfillment, and engagement outcomes for donor societies and programs
• Oversee Advancement team requests through Workfront and guide development of donor and leadership materials including donor profiles, biographies, briefing documents, timelines, and event materials
• Maintain participation and engagement data and prepare reports supporting Advancement priorities and decision-making
• Contribute to annual planning efforts and identify opportunities to improve engagement processes and operational effectiveness
• Support donor communications, engagement initiatives, special projects, and perform other duties as assigned

Qualifications

• Bachelor's degree in Nonprofit Management, Communications, Business Administration, Marketing, Hospitality, Event Management, or related field preferred; equivalent combination of education and experience considered
• 3 or more years of experience in donor relations, fundraising, development, special events, stewardship, nonprofit engagement, or related experience preferred
• Proficiency with Microsoft Office Suite, Microsoft Teams, Zoom, and related technology platforms
• Experience planning and executing in-person and virtual events, donor experiences, or engagement activities
• Experience managing multiple projects, timelines, and priorities simultaneously
• Experience working with donor databases, CRM systems, or engagement management systems preferred