MANAGER, DONOR EXPERIENCE & COMMUNICATIONS

Leadership of Fundraising & Donor Cultivation Events

• Lead the planning and execution of the annual signature fundraising event and all other revenue-generating events.
• Execute a clear and detailed event plan that includes goals, committee structure and roles, staff roles, event logistics, and a timeline for execution.
• Design and manage the revenue campaign that provides portfolio directors the tools they need to be successful in securing pre-event sponsorships and on-site donations.
• Lead committee meetings and engagement strategy.
• Oversee internal event coordination, manage Progress to Revenue Goal reporting for the event, guest engagement, and other critical metrics.
• Create and incorporate campaign and event-specific communications strategies into the overall communications plan.

Donor Stewardship and Communications

• Play a leadership role in executing a strategy to achieve Chicago’s annual fundraising goals, including key messages, communications calendar, and event slate.
• Design and execute segmented donor communications and marketing calendar that reflects the regional development strategy.
• Distribute invites, regional or organizational updates, and solicitation campaigns to assigned donors in portfolios.
• Lead the development team’s planning and content creation efforts for regular social media posts on Bottom Line’s accounts in coordination with Bottom Line's External Affairs Team in the national office.
• Serve as the first point of contact for donors before they are assigned.
• Ensure regional stewardship efforts are executed according to plan and activities are accurately tracked in Salesforce on donor records.

Corporate Event and Volunteer Management

• Fulfill volunteer engagement and hiring proposals with corporate partners and work with the Bottom Line Program and Career Connections Teams to ensure alignment.
• Advance the successful rollout of the new Bottom Line Connect platform, including designing materials and communication to encourage corporate partners and volunteers to sign-up and utilize the platform to directly connect with Bottom Line students and alumni.

Team Support

• Work closely with the national finance and regional development teams to ensure all donations are accurately recorded.
• Collaborate with the development team to track gifts allocated to the Chicago region, ensuring that portfolio managers properly record donations and generate appropriate stewardship touch points.

Embedded Responsibilities

• Work with the program team to recruit/support student/alumni ambassadors for events.
• Oversee relationships and coordinate the work of external vendor(s), ensuring an inclusive selection process that advances and reflects Bottom Line’s DEI strategy.
• Update and maintain accurate donor, opportunity, and payment information in the Salesforce system (donor database), coordinating with the National data support team as needed.
• Cook with colleagues at National and across regions on strategies they lead or co-lead.
• Represent the Bottom Line brand in a positive light, and take actions to increase brand awareness throughout the community.