Manager, Donor Communications

Core Responsibilities

• Fundraising Communications & Engagement Support
• Collaborate with the Director of Advancement Communications on multichannel fundraising campaigns.
• Administer, develop content for, optimize, and maintain web pages and giving pages related to fundraising on the Advancement websites.
• Develop strategy around audience segmentation and manage data requirements to optimize fundraising efforts.
• Partner with the Director and the College’s editorial staff to strategize and create fundraising content and advertisements for Barnard Magazine.
• Collaborate with other departments and colleagues to collect donor and student impact stories for use in stewardship and giving appeals.
• Donor Stewardship & Recognition
• Author personalized acknowledgment letters, congratulatory and condolence letters, and other bespoke items of correspondence on behalf of the President, VP of Advancement, and other senior staff, as needed.
• Aid in the planning and execution of stewardship events, including programming, speaker selection, marketing, and outreach to donors and participants.
• Coordinate student thank-you notes and stewardship communications.
• Aid in the coordination and creation of stewardship communications, including donor newsletters and initiatives to complement annual giving campaigns.
• Produce several high-level stewardship mailings per year, including conceptualizing, sourcing materials, managing vendor relationships, producing mailing lists, managing purchase order submissions, maintaining project timelines, and other special projects as needed, including Presidential stewardship efforts.
• Operations
• Manage and track Advancement Communications projects and approvals, including inputting and recording all incoming requests for the Communications team into Asana.
• Manage external communications calendar for the Office of Advancement, including collecting information from team members and sending weekly updates to the department about upcoming communications.
• On an ongoing basis, examine and enhance practices of stewarding and communicating with donors, leveraging constituent data, donor feedback, and CRM software capabilities.

Skills, Qualifications & Requirements

• Strong organizational skills, creativity, and resourcefulness, with the ability to prioritize and execute multiple projects under demanding deadlines.
• Top-quality written and oral communication skills, and analytical ability.
• Strong attention to detail and accuracy, including refined proofreading and editing skills.
• Demonstrated computer skills, particularly with Google tools (Mail, Calendar, Sheets), Microsoft Office (Excel, Word, PowerPoint), and relational databases.
• Ability to work independently and actively and meaningfully engage as a member of a team.
• Ability to demonstrate the highest standards of professionalism and performance as evidenced by collaborative teamwork, initiative, critical thinking, good judgment, consistency of output, timeliness of follow-through.
• Knowledge of and commitment to the values and mission of Barnard College and higher education.
• Knowledge of the principles of fundraising.
• Must meet the department’s core values of collaboration, aspiration, transparency, respect, accountability, and trust, and support the principles of diversity, equity, and inclusion.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 1 to 3 years of experience in development or a related field.
• Preferred Qualifications: Experience working in Higher Education preferred, but not necessary. Experience with relational fundraising databases. Knowledge of Salesforce a plus. Experience working with digital project management software preferred, but not necessary.