Manager, North America Digital & Technology

About the role

This role offers exposure to transformational change and sits within a North America business with scale, complexity, and global influence. You will work on the highest-value applications of technology, using cutting-edge technology, data, digital products, and artificial intelligence to transform how Unilever operates, serves customers, and connects with consumers.

Responsibilities

• Own program planning for assigned workstreams, defining scope, milestones, dependencies, and delivery cadence.
• Drive execution and adoption of new tools and ways of working across delivery teams.
• Translate business needs into solution requirements and communicate business value to stakeholders.
• Manage day-to-day stakeholder interactions independently and escalate trade-offs with recommended options.
• Drive alignment between North America needs and global product/data platform capabilities; lead translation of requirements into epics and user stories and ensure fit-for-market delivery.
• Run working-level governance forums, own the RAID log for assigned workstreams, and ensure timely decisions and documented follow-through.
• Manage cross-product dependencies for assigned workstreams, track delivery health, and lead resolution of blockers across teams.
• Define success metrics for assigned workstreams, build and execute change management and training plans, and measure adoption and realized benefits.
• Manage third-party deliverables, timelines, and quality; ensure smooth handoffs across partners.
• Translate complex data into actionable commercial strategies, driving adoption of analytics tools (e.g., pricing, promotion, Revenue Growth Management) to deliver measurable growth and enable data-driven decision-making.

Qualifications

• Experience coordinating delivery across product, engineering, and business teams; working knowledge of Agile and release management.
• Skilled in executive-ready communication, including authoring materials for steering committees and leading working-level decision forums.
• Strong cross-functional execution with the ability to drive alignment, manage competing priorities, and navigate ambiguous problem spaces.
• Hands-on experience with delivery governance tools (RAID logs, dependency mapping, integrated planning).
• High emotional intelligence; able to motivate and influence teams without direct authority.
• Track record of improving delivery operations (cadence, reporting, rituals).
• Bachelor's degree required; business, computer science, engineering, or a related field preferred.
• Demonstrated experience leading a digital product or data workstream end-to-end with measurable business impact.
• Specialized skills in AI/ML, data engineering, or commercial analytics (pricing, Revenue Growth Management, promotion effectiveness).

Benefits & Adoption

• Define success metrics for assigned workstreams, build and execute change management and training plans, and measure adoption and realized benefits.

Pay

The pay range for this position is $103,000 to $154,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Long-Term Incentive (LTI)

This position is LTI eligible.

Benefits

Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits.

Equal Opportunity Employer

At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.