Maintenance Training Manager (NJUS)

About the role

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a commitment to unwavering safety, personalized service, and reliable global access. The Maintenance Training Manager leads, delivers, and supports all instructor-led training for Maintenance and Ground Operations personnel, ensuring maintenance technicians, inspectors, and related support staff receive accurate, compliant, and standardized training aligned with regulatory expectations, Safety Management System (SMS) principles, and the organization's Continuous Airworthiness Maintenance Program.

This role partners closely with Maintenance leadership, Subject Matter Experts (SMEs), Safety, Quality Assurance, and the Courseware team to ensure training content is current, technically accurate, and aligned with operational needs. It supports onboarding, recurrent, and remedial training while providing coaching, evaluation, and continuous improvement of the maintenance training ecosystem.

Responsibilities

• Deliver instructor-led training for maintenance, supply chain, and ground operations personnel, including onboarding, recurrent, and targeted technical instruction.
• Teach operational procedures aligned with department training plans and job-specific requirements.
• Support the planning, design, and development of engaging courses and instructional materials that support skill development and operational excellence.
• Facilitate training that reinforces regulatory obligations, maintenance documentation standards, and SMS principles.
• Coordinate maintenance and operations training schedules, rosters, logistics, and required communications.
• Maintain accurate learner records in the Learning Management System (LMS) and ensure compliance with all regulatory documentation needs.
• Prepare and support training readiness for internal, external, and regulatory audits.
• Compile, analyze, and distribute training reports and documentation as required.
• Ensure training reflects current procedures, technical standards, and Continuous Airworthiness Maintenance Program requirements.
• Work with SMEs to incorporate industry best practices, safety data, and maintenance program updates into training delivery.
• Support standardization of maintenance instruction across locations and instructors.
• Evaluate training effectiveness through assessments, learner feedback, and operational performance indicators.
• Recommend and implement improvements in delivery methods, session structure, and instructional practices to enhance effectiveness.
• Maintain professional currency in maintenance practices, technical processes, and relevant regulatory changes.
• Partner with Maintenance leadership, Quality Assurance, Safety, and Technical Programs to align training with operational needs.
• Work with the Courseware team to provide technical input, subject matter guidance, and feedback on maintenance-related courseware updates.
• Communicate training outcomes, performance trends, and identified gaps to operational leaders.

Requirements

• Bachelor's degree in a related field.
• Minimum 5 years of experience in aircraft maintenance operations, ground operations, technical training, or a closely related field.
• Experience creating technical and hands-on training content is preferred.
• Experience facilitating instructor-led technical training in maintenance or operational environments preferred.
• Understanding of aircraft maintenance programs, documentation requirements, and regulatory compliance.
• Demonstrated ability to facilitate technical training and communicate complex maintenance concepts clearly.
• Strong organizational, interpersonal, and communication skills with the ability to influence across functional areas.
• Experience working with SMEs in highly technical environments.
• Familiarity with SMS principles and maintenance program processes.
• Ability to manage multiple training priorities and deadlines with attention to detail.
• 6-8 years of relevant experience.

Benefits

• Comprehensive medical, dental, and vision benefits with robust nationwide provider networks (many at no cost to employees).
• Healthcare advocacy and Employee Assistance Program (EAP).
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with annual employer contribution.
• Wellness programs and discounts.
• Paid Time Off (PTO) and parental leave of absence.
• Life and accident insurance.
• Voluntary benefits, including financial protection plans, legal plan, and identity theft protection.
• Pet insurance and family & caregiving support.
• 401(k) plan with a 67% employer match on every dollar contributed.
• Short- and long-term disability coverage.