Jobs · Human Resources · California

Maintenance Training Manager

Ghirardelli Chocolate Company · San Leandro, CA · 3 wk ago
On-siteHuman Resources$117k–$153k/yrFull-time

Job Summary

The Maintenance Training Manager plays a critical role in building technical capability on the shop floor by developing practical, high-quality technical training materials and delivering hands-on maintenance training and coaching. This role ensures that maintenance knowledge (including machine specific knowledge), skills, and standards are effectively transferred and sustained through structured training aligned with the Education & Training (T&E) Pillar methodology across mechanical, electrical and control assets.

Essential Functions

  • Develop, update, and maintain maintenance training materials using instructional design and adult learning principles to engage maintenance technicians and maximize knowledge retention.

  • Coach and support technicians to build mechanical, electrical and controls capabilities per job requirements across all shifts.

  • Create and organize a digital library of training materials including technical manuals, reference guides, Job Breakdown Sheets (JBS), Troubleshooting guides, One-Point Lessons (OPLs), Simulators, Presentations and instructional videos.

  • Plan and deliver hands-on maintenance training on equipment, training modules, and in production areas, ensuring safety and standard work adherence.

  • Create and deliver onboarding training content for maintenance employees.

  • Develop and coach a team of maintenance assessors to train, recruit and evaluate new employees as part of the train-the-trainer program.

  • Develop and maintain maintenance skill matrices, competency checklists, assessments, and job breakdowns to validate technician proficiency through hands-on evaluations and standardized criteria.

  • Identify maintenance skill gaps related to operational losses and support competency gap reduction initiatives through targeted training solutions.

  • Apply Instructional Design industry knowledge, new learning tools, and trends to internal practices.

  • Manage current training databases such as Poka, Alchemy and SharePoint. Support maintenance department in capturing videos for breakdown analysis and troubleshooting.

  • Assist with campaigns from industrial performance, serving as the content creator for LPW teams.

  • Participate in the Training & Education Pillar and Planned Maintenance Pillar to ensure operational, supervisory and managerial training activities throughout the plant contribute to driving out losses.

  • Collaborate with leadership team to analyze the learning needs of the target audience and the organization's goals to determine what knowledge and skills need to be developed.

  • Evaluate the effectiveness of learning materials and programs, gathering feedback and making revisions to improve learning outcomes.

Minimum Education And Experience Required

  • Bachelor’s degree in Engineering or a related technical field or 5+ years’ experience in industrial maintenance within a manufacturing environment.

  • 5+ years’ hand-on experience in maintenance department.

  • 2+ years’ experience in training, developing instructional materials and in a manufacturing environment.

  • Proven experience delivering technical training to adult learners.

  • Ability to translate complex maintenance concepts into clear, trainable standards.

  • Ability to work directly on the shop floor in a training and coaching capacity.

  • Ability to work independently and execute training projects in changing environments and work processes.

  • Experience using structured training tools such as Job Breakdown Sheet, competency checklists, and skill matrix preferred.

  • Familiarity with graphic design programs.

  • Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams).

Soft Skills

  • Adaptability

  • Problem solving

  • Time management

  • Persuasion

  • Conflict resolution

  • Organization

  • Attention to detail

  • Decision making

Other Job Requirements

  • Required to regularly sit at a workstation.

  • Required to regularly stand or walk.

  • Occasionally required to lift and/or move up to 50 pounds.

  • This position must be able to concentrate for extended periods of time paying close attention to detail.

  • Potential for very warm or very cold working environment/depending on area of assignment.

  • Interfacing with various manufacturing equipment and office computer equipment.

  • Flexibility around work hours to interact with key employees on all shifts (24-hour facility).

Pay

$117K to $153K / year

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