Maintenance Training Manager

Job Summary

The Maintenance Training Manager is responsible for strengthening technical expertise across the shop floor by creating and delivering effective, hands-on maintenance training programs. This role develops high-quality, practical training materials and ensures the consistent transfer of maintenance knowledge-including machine-specific expertise-across mechanical, electrical, and control systems.

About the Role

Working within the Education & Training (T&E) Pillar framework, the manager ensures training methods are structured, engaging, and aligned with operational goals. They collaborate closely with OEMs and cross-functional teams to design learning experiences that enhance skill development, reinforce standards, and build long-term technical capability within the organization.

Essential Functions

• Develop, update, and maintain maintenance training materials using instructional design and adult learning principles to engage maintenance technicians and maximize knowledge retention.
• Coach and support technicians to build mechanical, electrical and controls capabilities per job requirements across all shifts.
• Create and organize a digital library of training materials including technical manuals, reference guides, Job Breakdown Sheets (JBS), Troubleshooting guides, One-Point Lessons (OPLs), Simulators, Presentations and instructional videos.
• Plan and deliver hands-on maintenance training on equipment, training modules, and in production areas, ensuring safety and standard work adherence.
• Build and deliver onboarding training content for maintenance employees.
• Translate hands-on maintenance work into standardized, repeatable training content aligned with site standards and Training & Education (T&E) methodology.
• Develops and coaches a team of maintenance assessors to train, recruit and evaluate new employees as part of the train-the-trainer program.
• Develop and maintain maintenance skill matrices, competency checklists, assessments, and job breakdowns to validate technician proficiency through hands-on evaluations and standardized criteria.
• Identify maintenance skill gaps related to operational losses and support competency gap reduction initiatives through targeted training solutions.
• Apply Instructional Design industry knowledge, new learning tools, and trends to internal practices.
• Manage current training databases such as Poka, Alchemy and SharePoint.
• Support maintenance department in capturing videos for breakdown analysis and troubleshooting.
• Aid in campaigns from industrial performance, serving as the content creator for LPW teams.
• Participate in the Training & Education Pillar and Planned Maintenance Pillar to ensure operational, supervisory and managerial training activities throughout the plant contribute to driving out losses.
• Collaborate with leadership team to analyze the learning needs of the target audience and the organization's goals to determine what knowledge and skills need to be developed.
• Evaluate the effectiveness of learning materials and programs, gathering feedback and making revisions to improve learning outcomes.

Minimum Education And Experience Required

• Bachelor's degree in Engineering or a related technical field or 5+ years' experience in industrial maintenance within a manufacturing environment.
• 5+ years' hand-on experience in maintenance department.
• 2+ years' experience in training, developing instructional materials and in a manufacturing environment.
• Proven experience delivering technical training to adult learners.
• Ability to translate complex maintenance concepts into clear, trainable standards.
• Ability to work directly on the shop floor in a training and coaching capacity.
• Ability to work independently and execute training projects in changing environments and work processes.
• Experience using structured training tools such as Job Breakdown Sheet, competency checklists, and skill matrix preferred.
• Familiarity with graphic design programs.
• Proficient in Microsoft Office (Word, PowerPoint, Excel, Teams).

Soft Skills

• Adaptability
• Problem solving
• Time management
• Persuasion
• Conflict resolution
• Organization
• Attention to detail
• Decision making