Maintenance Training Manager

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives—ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.

About the role

This position directs and oversees all personnel assigned to them and reports to the Facilities Director. The Project & Training Supervisor ensures all projects are completed within the set time frame and budget. Responsibilities include creating and maintaining a training schedule and curriculum for all Maintenance Technicians, scheduling maintenance, processing vehicle tags, registration, and insurance for company vehicles, and assisting with the Monthly Consumption report. The role also involves onboarding and terminating employees, making recommendations for advancement or salary changes, and taking disciplinary action when necessary.

Responsibilities

• Create and maintain spreadsheets for each assigned project.
• Order and track all materials necessary for each project.
• Track budget, process WTNs, and contractor invoices in Spend Management for each project.
• Perform Quality Control Inspections on all work completed by contractors and upload before-and-after pictures to the company’s shared Google Drive.
• Create and maintain a class schedule for all Maintenance Technician training.
• Lead maintenance training sessions as the senior instructor.
• Maintain a monthly list of all technicians on the Classes Needed & Completed spreadsheet.
• Create and maintain a class curriculum tailored to the site based on training needs.
• Complete all Grade Sheets and upload them to the company’s shared Google Drive.
• Schedule outside training (CPO, EPA, OSHA) as needed for Maintenance Technicians.
• Complete monthly supervisor vehicle inspections on each vehicle assigned to employees under your supervision.
• Upload necessary project information to the Asset Preservation Log (site-dependent).
• Complete quarterly inspections as assigned by the Facilities Director.
• Schedule service for all company vehicles, maintain the vehicle service log, and update registration and insurance records (site-dependent).
• Communicate effectively with the Facilities Director regarding project status, staff training, financial matters, safety, appearance, and inspection results.
• Perform other responsibilities as assigned.

Requirements

• 5 years of General Maintenance/Construction experience.
• 1 year of Supervisory experience.
• HVAC certification preferred.
• Strong administrative background.
• Proven knowledge and application of codes, laws, and regulations for the assigned site location.

Qualifications

• High School Diploma (minimum); preference for College, Community College, or Trade School Certification.
• All specific certifications required by law.
• Must successfully complete all required courses, classes, and training provided by The Michaels Organization.

Skills

• Ability to work in a fast-paced, customer service-oriented environment.
• Perform duties under pressure and meet deadlines in a timely manner.
• Ability to prioritize and manage daily workload for successful completion.
• Strong problem-solving skills.
• Professional and pleasant interaction with co-workers, supervisors, vendors, residents, and the public.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite, property management software, and daily email communication.
• Professional, positive, and enthusiastic attitude in all aspects of work.
• Ability to multitask, maintain flexibility, and demonstrate creativity in various situations.
• Analytical and problem-resolution skills.
• Ability to set and meet goals and consistently meet deadlines.
• Ability to maintain confidentiality.
• Exceptional written and verbal communication skills.

Working Conditions

• Ability to work non-standard hours, including evenings, weekends, and holidays, if required for emergency, on-call, or scheduled shifts.
• Overtime hours may be required.

Pay

$21.00 - $25.00 per hour.

Benefits

• Comprehensive benefits package including Medical, Dental, Vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Michaels Employee Scholarship Program for children of employees.
• Professional development opportunities.
• Team-oriented company culture where all are welcome.