Line Service Professional

About the role

Do you enjoy working outdoors in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, paid time off, along with competitive pay? Then you will love being a valued part of our award-winning team! The Line Service Professional plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers on the ground by fueling and positioning aircraft, assisting with luggage and effectively communicating on the radio with customer service representatives. Celebrating our passion for aviation and providing extraordinary customer experiences, Million Air services private aircraft as well as military and commercial aircraft. We thrive in a team environment to live our motto of " We are Ladies and Gentlemen, serving Ladies and Gentlemen." We are seeking extremely talented employees to contribute to Million Air's vision to be the premier, worldwide, industry leading aviation service provider.

Responsibilities

• Greet passengers and crewmembers upon arrival
• Coordinate with coworkers, clients and vendors to provide ground services for general aviation aircraft, such as fueling, lavatory, ground power and potable water services, delivering catering.
• Marshalling, towing and positioning aircraft on the ramp and in hangars.
• Fuel movement- quality control, disposal, and paperwork
• Daily check and upkeep of crew cars and vehicles
• Maintain safe, clean and secure ramps and operations
• Drive a shuttle vehicle with passengers
• Monthly crew meetings
• Annual re-current training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

• Customer focus-naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
• Strong computer skills including Microsoft office products
• Basic mathematical knowledge
• Bi-lingual preferred

Qualifications

• Customer service experience in the service industry preferred
• Prior aircraft ground handling experience a plus
• High School Diploma
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug free employer includes pre-employment and random screening

This position reports to the Line Service Manager.

Pay

$15.50 per hour with scheduled increases as training progresses at 90- and 180 day mark.

Benefits

Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.

Schedule

This is a non-exempt position that includes shift work requiring evenings, weekends, and scheduled company holidays. No travel is expected for this position.