Kiehl's Keyholder (PT) Upper East Side

Kiehl’s Since 1851, Keyholder Who We Are

L’Oréal has been dedicated to beauty since 1851, focusing on quality, efficacy, safety, sincerity, and responsibility. Our portfolio includes brands like Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People. Kiehl’s, founded in New York City, emphasizes natural ingredients and personalized service, with a commitment to community and philanthropy.

About the role

We are seeking a Keyholder to join the Kiehl’s family. This role involves assisting the Store Manager in achieving sales goals, providing excellent customer service, and developing customer relationships. Key responsibilities include executing short and long-term plans, maintaining a neat store, and enforcing company policies.

Responsibilities

• Aid in achieving store sales goals
• Develop customer relationships for repeat business
• Execute short and long-term plans to support store strategy
• Maintain product and brand image
• Deliver a best-in-class customer experience
• Lead in productivity
• Attend scheduled shifts and follow company policies
• Train new employees
• Execute visual directives and customer service standards

Requirements

• Preferred retail or cosmetic experience
• Prior key holder experience preferred
• Customer service experience
• Communication and analytical skills
• Basic computer skills
• Willingness to work 2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED
• At least 18 years old

Preferred Qualifications

• Bilingual: Spanish or Mandarin
• Physical ability to work on the sales floor, walk up and down stairs, and lift up to 25 lbs.

What’s In It For You

• Salary range: $19-$20.50
• Access to company perks (discounted products, internal shop)
• Learning & development opportunities (e-learning, lunch & learn sessions, mentorship programs)
• Employee resource groups (think tanks, innovation squads)
• Access to mental health & wellness programs