Jobs · Customer Service · New York

Kiehl's Keyholder (PT) Hudson Yards

L'Oréal · New York, NY · 1 mo ago
Customer Service$19–$20.5/hrPart-time

Kiehl’s Since 1851, Keyholder Who We Are

L’Oréal has been dedicated to Beauty since 1851, focusing on quality, efficacy, safety, sincerity, and responsibility. L'Oréal Luxe, a part of L’Oréal, aims to provide unique products and experiences to consumers. The portfolio includes brands like Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People. Kiehl’s, founded in 1851, offers natural ingredients sourced globally, emphasizing personalized service and community involvement.

About the role

This position involves assisting the Store Manager in achieving sales goals, providing excellent customer service, developing customer relationships, executing plans, maintaining store appearance, and supporting the store's business strategy. Key responsibilities include managing sales, customer interactions, and ensuring compliance with company policies.

Responsibilities

  • Aid in achieving store sales goals
  • Develop and maintain customer relationships
  • Execute short and long-term plans to support business strategy
  • Maintain product and brand image
  • Deliver exceptional customer service
  • Ensure high levels of productivity
  • Attend scheduled shifts and follow company policies
  • Train new employees
  • Implement visual and educational directives

Requirements

  • Previous retail or cosmetic experience preferred
  • Prior key holder experience preferred
  • Customer service experience
  • Communication and analytical skills
  • Basic computer skills
  • Willingness to work 2 closing shifts per week and 2 full weekends per month
  • High School Diploma or GED required
  • Age 18 or older

Preferred Qualifications

  • Bilingual in Spanish or Mandarin
  • Physical ability to work on the sales floor, walk stairs, and lift up to 25 lbs.

Benefits

  • Salaried range: $19-$20.50
  • Access to company perks (discounts)
  • Learning and development opportunities
  • Employee resource groups
  • Mental health and wellness programs

Pay

$19-$20.50 per hour

Schedule

Shifts vary based on store requirements, including 2 closing shifts per week and 2 full weekends per month.

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