Kiehl's Keyholder (PT) World Trade Center

Kiehl’s Since 1851, Keyholder Who We Are

L’Oréal has been dedicated to beauty since 1851, focusing on quality, efficacy, safety, sincerity, and responsibility. L'Oréal Luxe, part of the L’Oréal group, aims to provide unique products and experiences to consumers. The portfolio includes brands like Lancôme, Yves Saint Laurent, Giorgio Armani, Aesop, and Youth to the People. Kiehl’s, founded in 1851, offers natural, globally sourced ingredients in its unique formulations.

About the role

This position involves assisting the Store Manager in achieving sales goals, providing excellent customer service, developing customer relationships, executing short and long-term plans, maintaining a neat store, and performing various other job-related duties.

Responsibilities

• Aid in achieving store sales goals
• Develop customer relationships for repeat business
• Execute short and long-term plans aligned with store business strategy
• Maintain product and brand image presentation
• Deliver a best-in-class customer experience
• Lead in productivity
• Attend all scheduled shifts on time
• Support Store Manager in achieving sales goals
• Enforce company policies and procedures
• Perform open and close procedures
• Train new store employees
• Execute visual directives, education selling tools, and customer service standards

Requirements

• Preferred retail and/or cosmetic experience
• Prior key holder experience preferred
• Customer service experience
• Communication and analytical skills
• Basic computer skills
• Willingness to work 2 closing shifts per week and 2 full weekends per month
• High School Diploma or GED required
• Age 18 or older

Preferred Qualifications

• Bilingual: Spanish or Mandarin
• Physical ability to work on the sales floor for extended periods, walk up and down stairs, and lift up to 25 lbs.

What’s In It For You

• Salary range: $19-$20.50
• Access to company perks (VIP shop discounts)
• Learning and development opportunities (unlimited e-learning, lunch & learn sessions, mentorship programs, etc.)
• Employee resource groups (think tanks and innovation squads)
• Access to mental health and wellness programs