IT Operations Inventory Administrator

Reporting to the IT Manager, the IT Operations Administrator optimizes and coordinates IT operations, overseeing inventory control, problem-solving, quality control, and communication both internally and externally to maintain seamless workflow within the IT department.

Responsibilities

• Maintain and enforce adherence to company standards, policies, and procedures within the IT department.
• Monitor, manage, and optimize IT inventory, including hardware, software, and related assets; maintain accurate records to prevent overstock or shortages.
• Act as a point of contact for end-user support, ensuring devices are prepared and maintained.
• Support and collaborate with the IT team to ensure smooth operations.
• Review work for quality and accuracy, ensuring IT solutions and services meet organizational standards.
• Support various hardware including servers, desktops, laptops, printers, copiers, and network equipment.
• Undertake additional responsibilities as assigned.

Requirements

• High School Diploma or GED equivalency (minimum requirement).
• Familiarity with IT systems, tools, and industry best practices.
• Understanding of networking operating systems, Active Directory, TCP/IP, DHCP, DNS, and remote communications.
• Proven experience in IT operations, inventory management, and problem-solving.
• Meet the minimum driving standards set by the company.
• ITILv4 Certification (preferred).

Skills

• Strong problem-solving and critical thinking abilities.
• Excellent written, oral communication, and customer service skills.
• Ability to multitask, stay organized, and work both independently and within a team.
• Flexibility in handling assignments with acute attention to detail.
• Capable of lifting and moving IT equipment.
• Positive attitude and proactive work ethic.
• Strong organizational skills and ability to manage multiple tasks simultaneously.

Physical and Mental Requirements

• Maintain a self-motivated and positive professional approach.
• Adaptability to changes in the work environment.
• Promote the company culture and mission to all stakeholders.
• Act as a liaison for company interactions with customer representatives.

Pay

Minimum USD $21.00/Hr.

About the Company

IES is a national provider of industrial products and infrastructure services, serving electrical, mechanical, and communications contracting markets, including commercial, industrial, residential, and renewable energy sectors. As of the end of fiscal year 2024, IES produced over $2.8 billion in revenue and employed over 9,485 employees across 131 domestic locations.