HVAC, Trainer & Technical Support

Responsibilities

• Development, implementation and maintenance of educational materials for HVAC product and services training.
• Scheduling, organizing, facilitation and delivery of classroom, virtual classroom, and on-the-job training for branch personnel and customers.
• Developing and updating a variety of HVAC certification programs as necessary.
• Become certified trainer in vendor training programs (Kohler, Mitsubishi).
• Maintain records of HVAC training activities and employee attendance and progress.
• Coordinate learning delivery through personal facilitation, e-learning, vendor, and other educational organizations.
• Facilitate and support the integration of company marketing concepts and strategies within the sales function.
• Secure and generate new business for The Granite Group and identify HVAC contractors.
• Collaborate with purchasing and branch staff to identify necessary HVAC products.
• Ensure the HVAC sales training program meets current and future organizational needs.
• Stay updated on HVAC industry trends and continuously increase knowledge of HVAC products, local and federal requirements, technological advances, and strategies.
• Work with the VP of Marketing and manufacturers' representatives to organize counter days and other educational functions.
• Perform all duties in a safe manner and adhere to company safety policies.
• Assist branches with Wrightsoft as needed.

Qualifications

• Experience in HVAC product and services training.
• Ability to develop and maintain educational materials for HVAC training.
• Knowledge of HVAC certification programs and vendor training programs (Kohler, Mitsubishi).
• Experience in coordinating and facilitating training sessions.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in using Wrightsoft.