Human Resources - Leave & Compliance Coordinator

POSITION PURPOSE

The Leave & Compliance Coordinator is responsible for administering employee leave of absence programs and supporting compliance with federal, state, and local employment laws. This role serves as a key partner to employees, managers, and HR leadership by ensuring consistent, timely, and compliant handling of FMLA, ADA, and other leave-related matters across a multi-state workforce.

ESSENTIAL DUTIES

• Administer and manage all aspects of employee leave programs, including: Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), interactive process, state and local leave programs, personal and medical leaves of absence.
• Cook up the full leave lifecycle: Intake and eligibility determination, Distribution and tracking of required documentation, Ongoing communication with employees and leadership, Return-to-work coordination.
• Ensure timely and compliant handling of leave requests in accordance with company policy and applicable laws.
• Maintain accurate leave records within the HRIS and ensure proper documentation and audit readiness.
• Serve as a primary point of contact for employees regarding leave status, benefits impacts, and required actions.
• Partner with Payroll and Benefits to ensure accurate deductions, benefits continuation, and reconciliation during leaves.
• Monitor multi-state law changes and assist in updating policies and practices to ensure compliance.
• Support ADA accommodations by facilitating the interactive process and coordinating medical certifications.
• Aid in reporting, compliance audits, and HR metrics related to leave and accommodations.
• Provide education and guidance to leaders and HR team members on leave and compliance processes.
• Assist with employee relations matters and investigations as needed.
• Respond to HR inquiries daily.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• A bachelor's degree (B.A. / B.S.) in Human Resources or related field or the equivalent combination of education and experience is preferred but not required.
• 2 to 4 years of experience with focus on leave administration, compliance, or employee relations.
• Multi-State HR experience preferred.
• Strong oral and written communications skills required.
• Reads and interprets documents such as leave documentation and multistate legal requirements.
• Routinely speaks effectively before groups of customers, clients, and managers and/or employees of organization.
• Strong organizational skills with ability to manage multiple cases simultaneously.
• High attention to detail and ability to maintain confidential information.
• Routinely solves practical problems and deals with a variety of concrete variables in situations where standardization exists.
• Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Decisions often require thought and are structured. Decisions tend to be short term (one year or less) and usually moderate to high cost.