Home & Community Based Services Coordinator

About the role

This role operates administratively in a Home and Community-Based Services (HCBS) Setting, providing support and services to individuals with functional, cognitive, and other physical or mental health needs.

Responsibilities

• Hire, schedule, and supervise Direct Support staff; manage training, evaluations, meetings, documentation, and ensure adequate coverage including on-call and filling in as needed.
• Ensure all services follow HCBS philosophy, agency policies, DHS regulations, and compliance standards; conduct site visits and maintain quality assurance across programs.
• Develop, implement, and monitor Individual Service Plans with case managers and IDT; ensure assessments, goals, authorizations, and required documentation are current and accurate.
• Oversee medication administration processes, appointment follow-ups, and individual financial management including budgets, ledgers, and payee responsibilities.
• Serve as primary liaison with case managers, families, and stakeholders; manage incident reports, service documentation, transportation coordination, and general operational duties including reports, committees, and agency support tasks.

Requirements

• Mission-oriented: Empower people to reach individual achievement across the spectrum of life.
• An Attitude of Leaning: Adaptability and willingness to learn new ways of doing things, helping people, and changing lives.
• Ability to Communicate Well: Strong communication skills to effectively communicate with the team and the people we serve.
• Confidence: Balance being bold and humble, knowing when to stand up as an advocate for others and when it's time to follow the leader.
• Age Requirement: At least 18 years old.
• Driver’s License: Responsible for transportation at times, requiring safe driving ability.
• Reliable Transportation: Need for reliable transportation and proof of liability insurance covering $100,000/$300,000/$50,000.
• Education Requirement: High School Diploma/GED equivalent.

Skills

The ideal candidate will possess the following qualifications and professional experiences:

• Mission-oriented: Empower people to reach individual achievement across the spectrum of life.
• An Attitude of Leaning: Adaptable and willing to learn new ways of doing things, helping people, and changing lives.
• Ability to Communicate Well: Strong communication skills to effectively communicate with the team and the people we serve.
• Confidence: Balanced between being bold and humble, knowing when to stand up as an advocate for others and when it's time to follow the leader.

Benefits

• Competitive Wages: Base pay is $22.63/hour, with potential for higher starting salaries based on education and experience.
• Scheduling: Offers a variety of shifts and scheduling options based on program needs.
• Paid Time Off (PTO): Access to generous PTO depending on full-time or part-time status.
• 401k Retirement Plan: Secure your future with a cushioned fund that allows you to live your best life.
• Comprehensive Insurance Plans: Medical, dental, vision, and life insurance coverage.
• Pre-Paid Legal Services: Preparedness for unexpected situations.
• Discounted Costco or Sam’s Club Memberships: Enjoy savings on products.
• Advancement Opportunities: Designed leadership development opportunity to launch your career.
• Employee Assistance Program: Support through life's ups and downs.

Pay

The base pay is $22.63/hour. With education and experience, you could start out making more than that.

Schedule

We are a 24/7 service provider, offering a variety of shifts and scheduling options based on program needs.