Home Services Coordinator

Location: Wesley Woods | 4588 Wesley Woods Blvd. New Albany, OH 43054

Schedule: Full-Time: 40 Hours Per Week, Monday – Friday, 7:00AM - 3:30PM with weekends as needed

About the role

At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:

• Health, Dental, Vision, Life, and Disability benefits
• Generous Paid Time Off (PTO)
• Retirement Fund with Company Match
• On-Site Gym
• Advancement opportunities
• Beautiful, state-of-the-art facilities
• A supportive team culture
• Work that truly makes a difference
• Excellent patient care ratios that support quality time with residents

You, our Ideal Candidate

The Coordinator assists the Manager with the coordination and delivery of care provided by LEC Home Services. This position demonstrates a personal and professional commitment to work with clients (residents, members, and patients) to maintain physical, emotional, intellectual, vocational, spiritual, and social needs. This position provides care and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment for the clients. This position requires excellent communication skills with team members, clients and family members and a high level of patience and compassion for others.

Responsibilities

• Coordinates services provided by Home Service Assistants to meet client's personalized needs
• Performs services to meet client's personalized needs
• Supports Home Service Assistants to maintain program policies and procedures
• Provides administrative support, including (but not limited to):
  • Scheduling and coordinating home services with clients and associates (including after normal business hours)
  • Answering phone calls, including emergency (including after normal business hours)
  • Perform data entry into software systems
  • Performing monthly billing, completing and submitting insurance paperwork
  • Generating necessary reports
  • Ordering and maintaining supplies
  • Filing medical data and other pertinent information
  • Maintaining records for Home Services

Requirements

• High School Diploma or equivalent preferred
• Previous leadership experience
• Previous experience in Home Services position, or equivalent
• Good computer skills, including use of Microsoft Office and data entry
• Must possess a customer service background and orientation
• Valid Ohio driver’s license required