Home & Community Based Services Supervisor

About the role

This role operates administratively in a Home and Community-Based Services (HCBS) Setting, providing services to individuals with functional, cognitive, and other physical or mental health needs. The goal is to support individuals in living and receiving services in a way that honors their abilities.

Responsibilities

• Team Leadership & Development: Collaborate with recruitment and training teams to hire, onboard, and develop staff; supervise Direct Support Professionals; schedule coverage based on service needs; and provide ongoing coaching, support, and weekly site oversight.
• Team Culture & On-Call Responsibility: Foster a positive, engaged team culture through active involvement, monthly team meetings, staff follow-up, and coaching, while participating in on-call rotation and providing short-notice coverage when needed.
• Operational & Resource Management: Oversee key resources including vehicle scheduling, individual budgets, representative payee processes, medication check-ins, and appointment coordination, while supporting community partnerships and service enhancement efforts.
• Compliance & Documentation: Ensure adherence to all applicable laws, regulations, and agency policies while maintaining accurate, timely, and complete documentation, including incident reports, investigations, and service records.
• Person-Centered Advocacy: Advocate for individuals served by promoting dignity, independence, and choice, ensuring services are respectful, empowering, and aligned with each person’s goals and desired outcomes.

Requirements

• Mission-oriented: Empowerment of individuals across the spectrum of life is a core value.
• An Attitude of Learning: Adaptability and willingness to learn new caregiving methods.
• Ability to Communicate Well: Effective communication skills to interact with the team and the people we serve.
• Confidence: Balance between boldness and humility, self-awareness to advocate and follow leadership.
• Age Requirement: At least 18 years old.
• Driver’s License: Required for transportation.
• Reliable Transportation: Necessary for job requirements.
• Education Requirement: High School Diploma/GED equivalent.

Benefits

• Competitive Wages: Starting at $22.63/hour, with potential for higher starting salaries based on experience.
• Scheduling: Full-time position operates Monday through Friday, 8:00 a.m. to 4:30 p.m., with participation in an on-call rotation.
• Paid Time Off (PTO): Generous PTO policy to ensure breaks.
• 401k Retirement Plan: Secure your financial future with a retirement plan.
• Comprehensive Insurance Plans: Medical, dental, vision, and life insurance options.
• Pre-Paid Legal Services: Preparedness for unexpected situations.
• Discounted Costco or Sam’s Club Memberships: Enjoy savings on everyday purchases.
• Advancement Opportunities: Designed leadership development opportunities for career growth.
• Employee Assistance Program: Support through personal and professional challenges.

Physical Demands

• Lifting up to 35 pounds, requiring assistance for heavier items.
• Prolonged sitting and working at a computer for up to eight hours.
• Frequent bending, stooping, and stretching.
• Prolonged standing for up to eight hours.
• Wearing hearing and eye protection in required areas.
• Seeing objects/persons at a distance and close work.
• Hearing conversations in a quiet and noisy environment.
• Communicating through speech.
• Driving and transporting for service provision.
• Remaining awake during working hours.

Work Authorization

Candidates must be able to work in the U.S. without sponsorship.

Equal Opportunity Employer

Imagine the Possibilities is an equal opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.