Community Services Supervisor

About the role

UNM Medical Group, Inc. is hiring for a Supervisor, Community Services to join our Behavioral Health Clinic. This opportunity is a full-time day shift opening located in Rio Rancho, New Mexico.

Duties And Responsibilities Of a Community Services Supervisor

• Lead a team of paraprofessionals by providing guidance, coaching, mentorship, and performance feedback, while fostering a positive work environment that encourages professional growth.
• Engage in regularly scheduled supervision with staff, encouraging self-awareness and skill development by providing programmatic insights and support to enhance service delivery and promoting a culture of continuous learning and improvement.
• Manage the day-to-day operations of the program, ensuring all applicable forms are utilized and standards and/or requirements of the program are followed.
• Provide technical assistance to address any systemic barriers that the team may encounter.
• Ensure that program team members do not exceed any capacity ratios.
• Follow policies, procedures, and guidelines to enhance the efficiency of the program that ensure compliance with funders, maintains program fidelity and upholds organizational standards.
• Oversee accurate and timely documentation of services provided and ensuring electronic records, data collection and program outcomes are maintained and tracked in accordance with program and organizational standards.
• Collaborate with external and internal constituents to align program goals with organization objectives that help to enhance the quality of the program.
• Participate in long and short-term planning; identify growth opportunities, assess community needs, and propose innovative solutions that contribute to program expansion, outreach, and sustainability efforts.
• Implement quality assurance processes to monitor program effectiveness, by analyzing data, identifying trends, and making data-driven decisions.
• Attend various local, state, and federal meetings representing the program; advocate for program needs and educate stakeholders of program benefits to build relationships with constituents, both internal and external.
• Develops appropriate community advisory processes in accordance with specific program requirements.
• Maintain any required certifications to be able to provide supervision of the program.
• Performs miscellaneous job-related duties as assigned.

  Qualifications

  • Bachelor’s degree in social services, human services, or an equivalent field with a minimum of four (4) years’ experience working with the target population and/or behavioral health specialty program and supervision.
  • Lived experience can count for two (2) of the four (4) years required experience with a bachelor’s degree OR one (1) of the two (2) years’ experience with a master’s degree.
  • Completed degree from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
  • Possession of a valid unrestricted NM driver's license.

  Benefits

  • Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
  • Insurance Coverage: Includes medical, dental, vision, and life insurance.
  • Additional Perks: Offers tuition reimbursement, generous paid time off, license and certification reimbursement program for eligible employees, and a 403b retirement plan for eligible employees.