Community Service Supervisor

About the role

The Community Service Supervisor is responsible for the supervision of thirteen or more Community Service Work Crew Program participants at any given time, ensuring contract work is completed accurately and efficiently. This position is also responsible for ensuring the proper maintenance of all vehicles and equipment used to transport participants to contracted work.

Responsibilities

• Directly supervises high-risk misdemeanor and/or felony offenders assigned to perform community service, ensuring contract work is completed.
• Sets specific tasks and hours worked to program participants based on individual performance.
• Maintains accurate records of each program participant's attendance and hours worked.
• Transports program participants and equipment to and from assigned work sites, maintaining frequent contact with the Communications Division.
• Deals swiftly, rationally, and decisively with potentially violent individuals in precarious situations.
• Maintains safety standards to protect program participants and reports any conduct violations to appropriate staff.
• Prepares detailed written reports for any incident, altercation or observation of obstacles.
• Uses effective communication techniques and training to de-escalate any sensitive situation involving program participants.
• Provides assistance and demonstrates tasks needing performed to program participants and addresses their concerns.
• Maintains the cleanliness of vehicles and equipment in use, schedules vehicle services, and repairs any equipment as needed.
• Maintains ACCC building and grounds to ensure all areas are clean and professional in appearance.
• Facilitates the Community Service Work Crew Program orientation in absence of the Community Projects Coordinator.
• Aids in the delivery and mail system for ACCC in absence of the Community Projects Coordinator.
• Performs all other duties as assigned, including overtime as required.
• Uses principles of evidence-based practices as a guide in interactions with program participants and in the development of department programs.
• Must model Pro-Social behavior at times and in all places.

Requirements

• High School Diploma or GED and more than one year of experience working in a fast-paced, high stress environment.
• Knowledge of legal terminology and the criminal justice system and how it relates with Allen County Community Corrections.
• Strong written and verbal communications skills.
• Ability to write detailed reports and have great attention to detail.
• Ability to supervise high-risk misdemeanor and/or felony offenders.
• Ability to be successfully certified in the use of the following equipment within 3 months of employment: Taser, Handcuff, Firearms, and Pepper Spray as assigned.
• Must attend and successfully complete all required agency training courses, including defensive tactics and other physically demanding hands-on trainings as assigned.
• Working knowledge of defensive tactics.
• Agency subscribes to the National Institute of Corrections’ Eight Principles of Effective Intervention (EBP), must be able to complete required Correctional EBP training programs and demonstrate competencies that focus on empirical recidivism risk reduction strategies.
• Ability to obtain Crisis Intervention Training (CIT) Certification as assigned.
• Ability to obtain Motivational Interviewing (MI) certification within twelve months.
• Ability to obtain required training certificates within 3 months of employment, including First Responder/CPR, Response to Resistance, Verbal De-Escalation, and Disease Control as assigned.
• Valid Driver’s License to operate County vehicle.
• Knowledge of evidence-based principles and practices.