Health Center Relations Specialist - McDowell

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our McDowell Health Center in Phoenix, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. You will be a great candidate if you have at least one- year relevant front office customers facing and focused service experience in healthcare, hospitality or banking and we will train you! The position performs a variety of duties which include, but are not limited to, greeting individuals, appointment scheduling, intake interviews, gathering information and paperwork. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 56 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING Terros Health is hiring a Health Center Relations Specialist for our McDowell Health Center in Phoenix, AZ. Full Time, Employment Flexibility to work – Monday - Thursday 7:30 am – 8 pm Friday 7:30 am – 5 pm Rotating Saturday's (7:30 am - 5:00 pm) Minimum One- Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required. Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred Health Center Relations Specialist Duties Include Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.Process the check in of patients and notify the appropriate staff member of the arrival of patients. Update relevant information during auto-flow by completing four-point check.Review and update the daily schedules; ensuring all necessary data is accurately collected.Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types. Apply with your resume at www.terroshealth.org Benefits & Wellness We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally Multiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insurance401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersTrip Reduction ProgramOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU) Access to the Working Advantage® Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and more