Health Center Relations Specialist - 27th Ave

About the role

The Health Center Relations Specialist works at the 27th Ave Health Center in Phoenix, AZ. This position is part of the front office team, interacting directly with patients and performing essential administrative tasks.

Responsibilities

• Greet individuals coming into the clinic in a professional and courteous manner.
• Assist patients' needs promptly with compassion, in accordance with Terros Health values.
• Process the check-in of patients and notify the appropriate staff members of their arrival.
• Update relevant information during auto-flow by completing four-point check.
• Review and update the daily schedules, ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
• Apply basic knowledge of insurance levels, such as Medicare, Medicaid, commercial plans, and various other types.

Requirements

• At least one-year relevant front office customer facing and focused service experience in healthcare, hospitality, or banking.
• Training provided.

Qualifications

• Front office experience in healthcare, behavioral health, dental, or a medical office is preferred.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Attention to detail.

Benefits

• Multiple medical and dental plans.
• 401(k) with a company match.
• Interest-free medical line of credit.
• Financial education, planning, and support.
• Wellness program.
• Pet insurance.
• Group life and disability insurance.
• Employee Assistance Program.
• Professional growth and development opportunities.
• Discounts on tuition, gym memberships, flights, hotels, and more.

Pay

Competitive salary based on experience.

Schedule

Monday-Friday, 8:00 am - 5:00 pm (with rotating nights & weekends).

Contact

To apply, please visit www.terroshealth.org.