Health Center Relations Specialist - Tucson, AZ

About the Role

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Center Relations Specialist working at our Campbell Ave Health Center in Tucson, AZ. The Health Relations Specialist is the front line for interfacing with patients in Terros Health Centers. Reporting to the Practice Supervisor, the ideal individual is flexible, compassionate and professional. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 55 years. We help people live their lives in recovery and we save lives every day. HOPE ~ HEALTH ~ HEALING

Schedule

Full Time, Employment Schedule: Mon - Thurs, 10:00am - 6:30pm ; Fri, 9:00am - 5:00pm

Responsibilities

• Greet individuals coming into the clinic in a professional and courteous manner, assist their needs promptly with compassion, in accordance with Terros Health values.
• Process the check in of patients and notify the appropriate staff member of the arrival of patients.
• Update relevant information during auto-flow by completing four-point check.
• Review and update the daily schedules; ensuring all necessary data is accurately collected.
• Gather and maintain patient demographics, ensuring accurate and complete information, in compliance with UDS guidelines.
• Basic knowledge of insurance levels, such as, Medicare, Medicaid, commercial plans, and various other types.

Qualifications

• Minimum One-Year Relevant Front Office Customer Facing and Focused Service Experience in Healthcare, Hospitality (i.e., meeting or conventions, hotel), or Banking required.
• Front Office Experience in Healthcare, Behavioral Health, Dental or a Medical Office is Preferred.

Benefits

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Tuition discounts with GCU and The University of Phoenix
• Working Advantage - Employee perks and discounts
• Gym memberships
• Car rentals
• Flights, hotels, movies and more
• Bilingual pay differential