General Merchandise Clerk

Location: Orange, CA 92867 • Store #0028

Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

About the role

The General Merchandise Clerk (“GMC”) is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This versatile, adaptable role supports multiple store areas—front-end, grocery, e-commerce, produce, and floral—shifting tasks based on operational needs.

Responsibilities

• Provide friendly, professional customer service (G.O.A.T.) and assist with questions, product location, and recommendations
• Bag groceries carefully, separate items properly, and help load groceries into customer vehicles
• Retrieve and organize shopping carts from the parking lot
• Stock and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures and store planograms
• Bale cardboard and maintain a clean, organized, hazard-free backroom and sales floor
• Ensure accurate signage, pricing, and routine price changes; sweep floors, clean spills, and remove trash
• E-commerce: receive online orders, inspect items for damage/freshness, pack orders securely, and update customers on substitutions or delays
• Assist customers by carrying or escorting completed orders to their vehicles
• Produce: cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions; maintain logs and assist with inventory counts
• Floral: open, price, and stock floral merchandise; maintain neat, attractive displays; remove wilted or damaged products; place point-of-sale signs and promotional materials
• Support Produce by stocking and maintaining the salad wall and other GMC produce items
• Operate store equipment (hand trucks, box cutters, department tools) safely and efficiently
• Collaborate with team members to ensure smooth operations and excellent customer experience
• Perform all other related duties as assigned, including courtesy clerk tasks

Requirements

• Must be at least 18 years of age
• High school diploma preferred but not required
• Valid Food Handler / Health Card
• Ability to work in a fast-paced environment, handling multiple tasks and responsibilities
• Friendly, customer-focused attitude with strong communication skills (oral and written)
• Ability to work well in a team, follow direction, and maintain a positive attitude
• Basic math and reading skills for pricing, labels, equipment, and inventory
• Good problem-solving abilities and attention to detail
• Physical ability to stand, walk, bend, kneel for 4–8 hours daily and lift up to 50 pounds
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Adherence to store policies, safety standards, and collective bargaining agreement

Pay

Hourly pay range: $17.10 – $22.85 (starting pay at step 1; range represents steps 1 to maximum per collective bargaining agreement).