General Merchandise Clerk

Location: Lake Elsinore, CA 92530 • Store #0098

Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

About the role

The General Merchandise Clerk (“GMC”) is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This versatile role supports multiple areas of store operations—front-end, grocery, e-commerce, produce, and floral—while maintaining outstanding customer service.

Pay

Hourly pay range: $17.10 – $22.85. Starting pay is at step 1; the range reflects progression to the maximum step under the collective bargaining agreement.

Responsibilities

• Provide friendly, professional customer service (G.O.A.T) and assist with questions, product location, and recommendations
• Bag groceries carefully, separate items properly, and help load groceries into customer vehicles
• Retrieve and organize shopping carts from the parking lot
• Stock and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures
• Build and maintain product displays according to planograms, seasonal guidelines, and store management direction
• Bale cardboard and keep the backroom clean, organized, and free of clutter
• Ensure accurate signage, pricing, and routine price changes; keep aisles and displays clean and hazard-free
• Sweep floors, clean spills, and remove trash to maintain a safe shopping environment
• E-commerce: receive online orders, inspect items for damage or freshness, pack orders securely, and update customers on substitutions or delays
• Assist customers by carrying or escorting completed orders to their vehicles
• Produce: cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions; maintain logs and records; assist with inventory counts
• Floral: open, price, and stock floral merchandise; maintain neat, attractive displays; monitor inventory for freshness; place point-of-sale signs and promotional materials
• Support the Produce department by stocking and maintaining the salad wall and other GMC produce items
• Operate store equipment (hand trucks, box cutters, department equipment) safely and efficiently
• Collaborate with team members to ensure smooth operations and excellent customer experience
• Perform all other related duties as assigned, including courtesy clerk tasks

Requirements

• Must be at least 18 years of age
• High school diploma preferred but not required
• Valid Food Handler / Health Card
• Ability to work in a fast-paced environment and handle multiple tasks
• Friendly, customer-focused attitude with strong service orientation
• Ability to work well in a team and follow direction with a positive attitude
• Excellent oral and written communication skills
• Basic math and reading skills for pricing, labels, equipment, and inventory
• Good problem-solving abilities and attention to detail
• Physical ability to stand, walk, bend, kneel for 4–8 hours per day and lift up to 50 pounds
• Flexible availability, including evenings, weekends, and holidays
• Adherence to store policies, safety standards, and the collective bargaining agreement