General Merchandise Clerk

Location: Colton, CA 92324 • Store #0117

Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

About the role

The General Merchandise Clerk (“GMC”) is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This versatile, adaptable role supports multiple store areas—front-end, grocery, e-commerce, produce, and floral—handling a variety of tasks based on operational needs.

Compensation

Hourly pay range: $17.10 – $22.85 (starting rate at step 1; maximum step reflects the collective-bargaining agreement).

Responsibilities

• Provide friendly, professional customer service (G.O.A.T.)—answer questions, locate products, make recommendations, and escalate concerns to management.
• Bag groceries carefully, separate items properly, and assist customers with loading groceries into vehicles.
• Retrieve and organize shopping carts from the parking lot.
• Stock, rotate, and refill shelves, displays, and end caps with general merchandise; follow CAO bread procedures and build displays per planograms.
• Bale cardboard, keep backroom clean and organized, and maintain accurate signage and pricing.
• Sweep floors, clean spills, remove trash, and ensure aisles and displays are safe and hazard-free.
• E-commerce: receive online orders, inspect items for damage/freshness, pack orders securely, label clearly, and update customers on substitutions or delays; carry or escort orders to vehicles.
• Produce: cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions; complete inventory counts.
• Floral: open, price, and stock merchandise; maintain neat, attractive displays; remove wilted or damaged products; update signage and promotional materials.
• Operate store equipment (hand trucks, box cutters, department tools) safely and follow all safety protocols.
• Collaborate with team members to ensure smooth operations and excellent customer experience.

Requirements

• Must be at least 18 years of age.
• High school diploma preferred but not required.
• Valid Food Handler / Health Card.
• Ability to work in a fast-paced environment, handle multiple tasks, and prioritize customer satisfaction.
• Strong communication skills (oral and written) and ability to work well in a team.
• Basic math and reading skills for pricing, labels, and inventory.
• Good problem-solving abilities and attention to detail.
• Physical ability to stand, walk, bend, kneel for 4–8 hours daily and lift up to 50 pounds.
• Flexible availability, including evenings, weekends, and holidays.
• Adherence to store policies, safety standards, and collective-bargaining agreement.