General Manager

About the role

As a General Manager, you take full ownership of our branch operations across key downtown and/or airport locations. You inspire your team, make smart business decisions, and ensure every customer experience is exceptional.

Responsibilities

• Manage all operational aspects of designated branches, including downtown and/or airport locations
• Develop and implement strategic initiatives aligned with business requirements, enhance operational processes, and foster employee engagement
• Spearhead revenue growth strategies, analyze costs effectively, and optimize incremental sales opportunities
• Provide strategic oversight of business operations to ensure alignment of resources, training, and infrastructure to meet set targets and key performance indicators (KPIs)
• Offer guidance, mentorship, coaching, and leadership to nurture employee growth and development plans
• Manage budgets, employee reviews, training, schedules, and contract negotiations for optimal efficiency

Requirements

• You hold a Bachelor’s degree in Business, Management, or related field preferred with 5+ years of relevant work experience in sales, business development or customer service. Experience in the car rental industry is required
• You demonstrate a track record of meeting and exceeding sales targets and operational KPIs and successful leadership experience in sales operations driving revenue growth and customer satisfaction
• You have excellent communication and interpersonal skills
• You are able to travel domestically up to 40% of the time to designated locations

Qualifications

• You are organized and have strong customer service skills

Skills

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement strategic initiatives
• Experience in the car rental industry

Benefits

• Comprehensive health and insurance benefits including medical, dental, vision, life insurance, critical illness, hospital indemnity, pet insurance, and 401k
• Company vehicle for business and personal use
• Exclusive employee rentals benefit with family rental options and discounts for employees

Pay

A competitive base salary of $90,000 per year, an annual target bonus of $60,000, and a company car

Schedule

Full-time position with the ability to travel domestically up to 40% of the time to designated locations