Jobs · Management · California

General Manager

Stress-Free · Santa Clara, CA · 1 mo ago
Management$100k–$120k/yrFull-time

Key Responsibilities

  • Own the financial performance of the business, managing daily and monthly P&L results while making operational decisions that improve revenue, margins and overall profitability.
  • Drive revenue growth and gross profit performance by identifying new business opportunities, improving team sales execution, and managing pricing, productivity, and cost controls.
  • Lead and develop a high-performing team, including hiring, training, coaching, performance, management, and creating a culture of accountability and continuous improvement.
  • Optimize operational efficiency, using both real-time observation and performance data to ensure smooth workflows, strong productivity, and consistent execution.
  • Deliver exceptional customer experiences by maintaining high service standards, resolving customer concerns, and implementing improvements that increase retention and loyalty.
  • Leverage technology and operational systems to manage performance, monitor key metrics, and make data driven decisions that improve the business.

What We're Looking For

  • Proven operational leadership experience managing a business unit, location, or department with accountability for performance outcomes.
  • Strong financial and business acumen, with the ability to analyze performance metrics, interpret P&L data, and make operational decisions that improve profitability.
  • Experience leading revenue-driven teams, with a track record of improving sales performance, productivity, and margin management.
  • Demonstrated success developing teams, including hiring, coaching, performance management, and building a culture of accountability and results.
  • Operational instincts and problem-solving ability, with the capacity to quickly assess a business, identify opportunities for improvement, and execute solutions.
  • Comfort working in fast-paced environments where leaders are expected to take ownership and drive measurable outcomes.
  • Ability to quickly learn and utilize new technology platforms to manage operations and performance.

Physical Requirements

  • Lift up to 50 lbs as needed.
  • Work with tools overhead and in tight spaces.
  • Stand and walk for the majority of the workday in a high-volume environment.
  • Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

  • Compensation: $100,000 - $120,000 Base Salary + $20,000 - $30,000 Annual Bonus (Paid Monthly) + up to 6% Gross Profit Share
  • Medical, Dental & Vision insurance coverage begins the first of the month following your start date
  • Paid Time Off, Paid Sick Time & Company Paid Holidays
  • 401(k) retirement plan with up to 4% matching
  • The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

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