Front Office- Insurance Coordinator

Position Overview

Community Dental Partners is seeking an Insurance Coordinator who enjoys interacting with people. This role involves greeting patients, verifying insurance, and supporting the clinical, billing, and operational teams.

Essential Duties

• Greet patients upon arrival
• Receive and verify insurance information from the Greeter
• Update patient statuses in the system according to established guidelines
• Handle routine inquiries over the phone regarding appointments, policies, insurance, and treatments
• Verify insurance and frequencies as needed
• Review and confirm appointments in advance
• Confirm patients the day before and the day of the appointment
• Back up the Greeter during their absence
• Clean and maintain the front office area
• Perform other duties as assigned

Requirements

• High school diploma or equivalent
• Written and verbal communication skills
• Customer service skills (a plus)
• Multitasking and prioritization skills
• Dependability
• Team player

Key Skills & Abilities

• Ability to work independently and take initiative
• Flexibility and adaptability
• High level of engagement and support for leadership
• Strong task completion and attention to detail
• Team player with excellent interpersonal skills
• Prompt and reliable work schedule
• Outstanding customer service skills
• Knowledge of computer software applications
• Organizing and prioritizing workloads
• Effective communication skills
• Building relationships with new people
• Great interpersonal skills

Benefits & Perks

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Paid Time Off
• Holiday Pay
• Hepatitis B and CPR certifications
• Competitive compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

About the Role

The Insurance Coordinator plays a crucial role in ensuring smooth operations by handling insurance verification, supporting staff, and maintaining a welcoming environment for patients.

Schedule

Monday-Thursday

Pay

$17/hr (based on experience)