Front Desk Coordinator - Bloomington, MN

About the role

At The Joint Chiropractic, we provide world-class service to every one of our patients and are looking for a driven individual to join our caring team. This is a float role covering Thursday, Friday and Saturdays.

Responsibilities

• Provide excellent services to members and patients.
• Greet members and patients upon arrival. Check them in to see the Chiropractor.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages and promotions.
• Maintain the cleanliness of the clinic and organize the workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow their policies, procedures and direction.
• Willing to learn and grow, accept constructive criticism and use it as a learning tool.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.

Requirements

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Qualifications

• High school diploma or equivalent (GED).
• One year of previous Sales Experience.
• Strong phone and computer skills.
• Confident in presenting and selling memberships and visit packages.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.

Skills

• Excellent customer service orientation.
• Ability to prioritize and perform multiple tasks.
• Confidence in presenting and selling memberships and visit packages.
• Strong phone and computer skills.
• Able to stand and/or sit for long periods of time, lift up to 50 pounds.

Benefits

Pay Range: $18-$20/hr + BONUS

Schedule

Float role covering Thursday, Friday and Saturdays

Pay

Pay Range: $18-$20/hr + BONUS