Front Desk Coordinator - Indianapolis, IN

About the role

The Joint Chiropractic is seeking a Front Desk Coordinator to join our dynamic team in Indianapolis, IN. We are a forward-thinking organization dedicated to providing world-class service and promoting health and wellness.

Responsibilities

• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous Sales Experience
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Prioritize and perform multiple tasks
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner
• Provide excellent services to members and patients
• Gain memberships in order to meet sales goals
• Greet members and patients upon arrival
• Check members and patients in to see the Chiropractor
• Answer phone calls
• Re-engage inactive members
• Stay updated on membership options, packages and promotions
• Recognize and support team goals and create and maintain positive relationships with team members
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keep management apprised of member concerns and follow manager's policies, procedures and direction

Requirements

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Have strong phone and computer skills
• Have at least one year of previous Sales Experience
• Be able to prioritize and perform multiple tasks
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Uphold The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

Skills

• Confidence in presenting and selling memberships and visit packages
• Ability to manage the flow of patients through the clinic in an organized manner
• Strong communication and interpersonal skills
• Ability to prioritize and handle multiple tasks simultaneously
• Knowledge of point of sale software
• Experience in sales and customer service

Benefits

• Part-time schedule includes some weekdays and weekends
• Hourly pay range: $15 - $17/hr
• Bonus potential

Pay

• $15 - $17/hr

Schedule

• Part-time schedule includes some weekdays and weekends

Qualifications

• High school diploma or equivalent (GED)
• One year of previous Sales Experience
• Strong phone and computer skills
• Confidence in presenting and selling memberships and visit packages
• Ability to manage the flow of patients through the clinic in an organized manner
• Strong communication and interpersonal skills
• Ability to prioritize and handle multiple tasks simultaneously
• Knowledge of point of sale software

Company Information

The Joint Chiropractic is a leading provider of chiropractic care and wellness services. As part of The Joint Corp., we offer competitive compensation, benefits, and a supportive work environment. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected.

For more information about The Joint Chiropractic and our commitment to excellence, please visit www.thejoint.com.

Our business structure involves both The Joint Corp. and its franchisees. In certain states, The Joint Corp. provides management services to affiliated professional chiropractic practices. If hired, the franchisee will be your only employer. Franchisees set their own terms of employment, including wage and benefit programs, which can vary between franchisees.