Front Desk Coordinator

About the role

The front desk coordinator for Shapiro Aesthetic Plastic Surgery and Skin Klinic focuses on administrative duties while creating a welcoming environment for our patients. This position assists patients with inquiries on services provided, pricing, and products available. Additionally, they capture leads and patient data in the system accurately.

Essential Duties and Responsibilities

• Greets patients and oversees entry of patient data in Nextech (EHR System)
• Captures contact information for prospective patients and generates leads
• Educates patients on services offered by Shapiro Aesthetic Plastic Surgery & Skin Klinic
• Answers phones and effectively communicates with patients on their inquiries
• Schedules appointments
• Alerts proper staff of patient's arrival
• Maintains a clean and organized front desk area
• Affords assistance with social media marketing content

Qualifications

• Prior experience in a cosmetic/plastic surgery setting preferred
• Positive, outgoing and friendly attitude
• Excellent communication skills
• Experience with Microsoft Office (Word, Excel, Outlook)

Benefits

• 401(k) plus company match
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off
• Paid Holidays
• Short and long term disability coverage
• Life insurance
• Supplemental insurance

Schedule

Monday - Friday 8:30 - 5:00

Experience

• High end customer service: 2 years (Required)